Shipping policy

Nuvées delivers in France, in the European Union and in Switzerland.

Our Rates and Delivery Methods

In France, Belgium and Luxembourg:

  • At home with the Post Office (approx. 2/3 days in France and approx. 4 days for Belgium and Luxembourg): Free
  • In a relay point via Mondial Relay (between 3 and 6 days): Free (the choice of the relay point is made after the payment, but you can see the map of the Mondial Relay points by clicking here)
  • Express, the next day before 1pm at home with Chronopost 13 (except Sunday): 10€.

The times indicated are those of the delivery time. We normally ship orders placed before 3pm the same day. However, please see the "same day shipping" section below for more information.

In French overseas departments and regions (DROM) + New Caledonia :

  • At home with the Post Office: 15€

The product is sold without VAT (20% less than the displayed price). However, the customer will receive an invoice from the Post Office, with the costs related to the import of the product (local VAT + Octroi de mer). This amount, which may vary slightly depending on the destination, is approximately equivalent to the French VAT (20% of the total price).

In the rest of the EU (except France, Belgium, Luxembourg) + Switzerland:

  • At home with the Post Office: 8€

Attention: for Switzerland, import fees may be applied by the Swiss customs.

Same day shipping

From Monday to Friday, Nuvées ships the same day for all orders placed before 3pm.

On Saturday, Nuvées ships all orders placed before 11am.

subject to validation of payment, excluding public holidays and except in exceptional cases

Satisfied or refunded within 14 days:

If it does not fit, you can of course change size for free.

If you change your mind or your order does not meet your expectations, we will refund you 100%.

The customer has 14 days from the date of receipt of the items to inform us of their desire to return or exchange the items.

All returned items must be returned undamaged in their original packaging and with their original labels.

Return postage is free from France, Belgium and Luxembourg.In all other cases, the return postage is at the customer's expense.

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